Whole House Water Filters

VIQUA systems connects to a wall outlet like other electrical appliances. VIQUA Systems should always be connected to a dedicated wall outlet protected by a GFI (ground fault interrupter) /RCD. In areas that experience significant power fluctuation, we recommend the use of a surge protector.

A UV-lamp has a lifetime of 365 days of continuous use. After that, the UV-light intensity starts to diminish and it is no longer able to effectively disinfect the water. It is very important to replace the UV-lamp every 365 days to ensure that your water is still safe to drink. Our Whole Home Systems have a sophisticated control unit that will let you know the status of the system. It tells you how many days are left until lamp replacement and will give you a visual and audible alarm when the the lamp life is due to replacement.

UV lamps have a useful life of about 9000 hours (approximately 365 days) which means that in most cases annual replacement is required. It is very important to replace the UV-lamp after 9000 hours, since there may not be enough UV energy to provide adequate disinfection after that.

There is also a quartz sleeve that surrounds the UV lamp which must be kept free from hardness or iron deposits that would have a negative impact on the UV disinfection process. Under normal conditions the sleeve can be cleaned when doing the annual lamp replacement.

For our Whole House and Point of Use Systems that comes complete with pre-filters (sediment and carbon) maintenance includes replacing these when they get dirty or clogged. Replacement interval for pre-filters depends on usage and water quality in your local area and can vary from between 5-12 months.

No. A VIQUA system can be installed without a water pump. However, most of our customers already have a pump installed or choose to install one to get better water pressure in the house. The VIQUA system itself will not restrict the water pressure.

Yes, but it is important to protect it from rain and direct sunlight.

No. UV Systems are designed with correctly sized inlet/outlet for the specific application.